Data Processors
Our authorized sub-processors and the data each one handles.
GreenPT engages the following authorized sub-processors to deliver its services. Each is bound by a Data Processing Agreement (DPA) ensuring GDPR compliance and appropriate technical and organizational security measures.
Inference sub-processors
Choose an inference region to see the providers that process your requests. EU is selected by default. Set your API base URL to choose where requests run; this switch only changes the information shown below.
EU endpoint (default): https://api.greenpt.ai/v1
| Sub-processor | Location | Service | Data processed |
|---|---|---|---|
| Scaleway SAS | France (EU) | Self-hosted AI models | Prompt content and output during processing |
| Inceptron | Verda data centre, Finland (EU) | AI hosting | Prompt content and output during processing |
| Tensorix | Verda data centre, Finland (EU) | AI hosting | Prompt content and output during processing |
| Melious | Verda data centre, Finland (EU) | AI hosting | Prompt content and output during processing |
US endpoint: https://api.us.greenpt.ai/v1
| Sub-processor | Location | Service | Data processed |
|---|---|---|---|
| Neuralwatt | United States | AI inference for explicitly selected US requests | Request content and generated output |
See Data Processing Locations for regional infrastructure and Region Inference for endpoint configuration.
Shared service sub-processors
These providers support platform services independently of your inference-region selection. Choosing US inference does not move account, billing, email, or search processing to the US.
| Sub-processor | Location | Service | Data processed |
|---|---|---|---|
| Scaleway SAS | France (EU) | Hosting, databases and storage | Account, usage and platform data |
| Mollie B.V. | Netherlands (EU) | Payment processing | Name, email address, payment details |
| Google (Workspace) | Ireland (EU) | Business email and support | Email addresses, correspondence |
| Cirrux | Netherlands (EU) | Email addresses, correspondence | |
| Brave Search | USA | Search index for GreenPT Search (search.greenpt.ai only) | Search queries on search.greenpt.ai only |
GreenPT Search
When you use our search service at search.greenpt.ai, we utilize an additional sub-processor to provide search functionality.
Brave Search API. We use Brave Search API to power our search index. When you perform a search on GreenPT Search, your search queries are processed through Brave's infrastructure to retrieve relevant results. Brave Search is used only on search.greenpt.ai. It is not used in the GreenPT API, apps.greenpt.ai, or any other GreenPT service.
For more information about how Brave handles your data, please review their Privacy Policy.
US API endpoint
The API is served from regional endpoints, and the base URL you call decides which one answers (see Region Inference).
Neuralwatt Inc. serves the models offered on our US endpoint
https://api.us.greenpt.ai. Your prompts and the generated output pass
through Neuralwatt only for requests you send to that base URL. This
sub-processor is not used by any other GreenPT service: the default endpoint
https://api.greenpt.ai, the EU endpoint https://api.eu.greenpt.ai, GreenPT
Apps, GreenPT Chat and everything else are served from the EU sub-processors
listed above.
Neuralwatt Inc. is a United States company, and its terms of service are governed by the laws of the State of Delaware, United States. Requests you send to the US endpoint may therefore be processed outside the EU. If that is not what you want, call the EU endpoints, which is what every client that does not change its base URL already does.
For more information about how Neuralwatt handles your data, please review their Privacy Policy.
Data processing notice
We provide 30 days advance notice of any changes to our sub-processors and maintain the right to object on reasonable data protection grounds.
For business customers requiring additional documentation or custom DPA terms, see the Privacy Policy, use the custom DPA request form, or contact us at mail@greenpt.ai.